Privacy policy

Last Updated: May 13, 2026

Estelle Jewels operates this store and website, including the information, content, features, tools, products, and services made available through them. Shopify provides the ecommerce platform that helps us offer these services.

This Privacy Policy explains how we collect, use, disclose, and retain personal information when you browse our website, place an order, contact us, or otherwise interact with our store.

Personal Information We Collect

Depending on how you interact with us, we may collect:

  • Contact information such as name, email address, phone number, billing address, and shipping address.
  • Order and transaction information, including purchases, returns, cancellations, and customer-service requests.
  • Payment-related information handled through trusted payment providers and checkout systems.
  • Account details, preferences, and settings if you create an account.
  • Device, browser, cookie, usage, and technical data generated when you use the site.

How We Use Personal Information

  • Order Fulfillment: To process payments, confirm purchases, arrange shipping, handle returns, and provide order support.
  • Customer Service: To answer questions, respond to requests, and maintain our business relationship with you.
  • Store Improvement: To understand site usage, improve product presentation, and maintain a dependable shopping experience.
  • Security: To detect, prevent, and investigate fraud, abuse, or unauthorized activity.
  • Legal Compliance: To meet applicable legal duties and respond to valid requests from authorities where required.

How We Share Information

We may share personal information with Shopify, payment processors, shipping and fulfillment partners, analytics providers, fraud-prevention vendors, customer-support systems, and other service providers that help operate the store. We may also disclose information where required by law or where necessary to protect our rights, customers, and services.

Cookies and Similar Technologies

We and our service providers may use cookies and similar technologies to keep the site functioning, remember preferences, analyze performance, and support advertising or measurement where applicable.

Data Retention

We retain personal information for as long as reasonably needed to provide services, maintain records, resolve disputes, enforce agreements, and comply with legal obligations.

Your Rights and Choices

Depending on where you live, you may have rights to request access, correction, deletion, portability, or limits on certain processing of your personal information. You may also have choices regarding marketing communications. To submit a privacy request, contact support@estellejewels.com.

Children's Privacy

Our services are not directed to children, and we do not knowingly collect personal information from children in a manner prohibited by applicable law.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updated versions will be posted on this page with a revised date.

Contact & Business Information

Store Name: Estelle Jewels

Email: support@estellejewels.com

Phone: +1 (978) 490-1605

Contact: Contact Us

Customer Support Hours: Monday-Sunday, 9:00 AM-6:00 PM PST
We aim to respond to all inquiries within 24 hours.